Privacy
Your information is used to respond to you.
This page explains how information submitted through reubenrees.com is handled.
Information collected
When you submit an enquiry, the website may collect your name, email address, phone number, suburb, availability and information about a student or piano that you choose to provide.
How information is used
Your information is used to respond to your enquiry, assess service suitability, arrange appointments or lessons, and maintain relevant business records. It is not sold or used for unrelated marketing.
Service providers
Enquiry information may be processed by website hosting, form-delivery and email providers solely to deliver and manage your message.
Analytics and advertising measurement
This website uses Google Analytics to understand how visitors use the site, such as which pages are viewed. Google Analytics uses cookies and collects information such as your approximate location, device and browser type, and pages visited. This information is aggregated and is not used to identify you personally.
The website may also use Google Ads conversion measurement. If you arrive from a Google Ads click or a campaign link, an advertising click identifier and campaign parameters (such as which ad or campaign you came from) may be stored alongside your enquiry. This is used only to help determine whether advertising led to an enquiry, booking or completed service. Google Ads and Google Analytics may process this measurement information on Reuben's behalf.
Your name, email address, phone number and other contact details are not currently sent to Google for enhanced or offline conversion matching. If that capability is enabled in future, this policy will be updated first. Information collected through this site is not sold.
Photos
Photos submitted with a tuning enquiry are used only to assess the piano's apparent condition and suitability for service.
Access and questions
To ask about your information or request correction or deletion where applicable, email [email protected].
Updates
This policy may be updated when the website's services or information-handling practices change.